What Is Jira Service Desk

Spin up new services with jira service desk s intuitive codeless setup and configuration. Provide it service and support without the cost and complexity of traditional itsm solutions. Jira service desk is software built for both internal and external support.

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Employees and customers can submit help requests to your support team through a customer portal via email or through an embedded widget on your site.

What is jira service desk.

Customers can send requests by email a customizable help center and an embeddable widget. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Jira products share a set of core capabilities that you ll want to understand to get the most out of jira service desk. A service desk agent sees the request in their jira service desk queue and looks into the issue.

Jira service desk is a help desk request tracker brought to you by atlassian with jira service desk you can easily receive track manage and resolve requests from your team s customers. Answers support and inspiration. Your customer and other participants use the portal or email to discuss the request with your service desk agent who works in jira service desk. Feature suggestions and bug reports.

Deliver exceptional it service fast. Support agents can then work on these requests tracked as issues in a queue. Usage and admin help.

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